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    We provide a 1-year warranty from the date of purchase. Register within 60 days after purchasing  to extend the product warranty for 1 year, for a total of 2 years.

    Please provide your order number, product information, and purchase date.

  • Purchase From *

    select

    • Amazon
    • It was a gift
    • Other

    Purchase From

  • Order ID *

  • Amazon Name

  • Purchase Date *

    Purchase Date * select
  • Product Type *

    select

    • Oil diffuser
    • Essential oils
    • Humidifiers
    • Others

    Product Type

  • Product Model

  • Frequency *

    select

    • Bought the first time
    • Bought twice
    • Bought 3 ~ 5 times
    • Bought more than 5 times

    Frequency

  • Once purchased products *

  • First Name *

  • Last Name *

  • Country *

    select

    • United States
    • Canada
    • France
    • Spain
    • United Kingdom
    • Australia
    • Germany
    • Japan
    • Other

    Country

  • Your country

  • E-mail *

  • Phone NO.

  • Message

  • Submit

  • Security Code
    Refresh the code
    Cancel
    Confirm
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I would like to subscribe to ASAKUKI newsletter. I've read and accepted the Privacy Policy.

If you are a return buyer with multiple purchases, please use the same email address for the purchase to accumulate points.

WARRANTY FAQ

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Q1: How to make a warranty claim?

 

Step 1: Please provide the order number of the product you purchased on Amazon (essential oil products are not covered).

Step 2: If you have any questions about products and services, please describe your problem in detail or upload relevant photos     

            and email to support@asakuki.com.

Step 3: Our support team will respond to you within 48 hours and provide solutions.


Q2: What conditions are not covered by the warranty?

 

A: The service life of the product exceeds 24 months (Users who have not registered for warranty for more than 12 months) or artificial      damage.


Q3: When will the warranty take effect?

 

A: From the day you place the order.


Q4: What is a valid proof of purchase?

 

A: You can send us your order number or a screenshot of the order.


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INFORMATION

 

Why ASAKUKI

 

ASAKUKI VIP club

 

Privacy Policy

 

 

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Copyright © www.ASAKUKI.com, All Rights Reserved.

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